We aim to ship all orders within 24 hours of receipt, subject to stock availability. If you are pre-ordering an item we will ship your item to yourself as soon as it returns back into stock (we will notify you (purchaser) of the expected dates.
Standard Economy delivery: (UK Only) £3.99
Any size any weight any number of items. Courier: our usual courier is Hermes but we will advice you at point of shipping if an alternate courier is used, 3-5 days in transit. Tracking number is available.
48 Hour Shipping Service: (UK Only) £5.99 Free delivery on orders above 250.00 GBP
- Any size, any weight, any number of items. Courier: we will choose one of our select courier partners for this service (UPS, FedEX, DPD, TNT, Hermes or Parcelforce). We will advice you at point of shipping which of our couriers has been used (we reserve the right to ship by an alternative provider if not listed above). Most orders arrive within 2 working days (after the order has been processed and shipped). Tracking number is available.
Should you wish to use your own preferred shipping method- please contact us. Extra charges may apply in this case.
Get in touch with us immediately if your order does not arrive when it should (see above).
We'll find out what happened to your order and rectify the problem ASAP. Sorry, but we cannot replace missing orders that are received by someone else on your behalf.
If in the event you are looking to return your order for whatever reason then it is up to you (the purchaser / client) to return the order to D W-P Enterprises LTD at the cost of yourself (the purchaser / client). By purchasing through D W-P Enterprises LTD you (the purchaser / client) agree to returning the goods to D W-P Enterprises at your own cost.